What human resource is utilized to create goods or services?

Prepare for the SQA Higher Business Management Exam. Enhance your skills with dynamic flashcards and practice questions. Explore hints and explanations to ace your exam!

The correct choice, which identifies the human resource utilized to create goods or services, is Labour. Labour refers to the physical and mental effort that individuals contribute to the production process. It encompasses a wide range of activities from manufacturing and assembly to services and customer interaction. This resource is essential because it involves the skills, expertise, and work effort of people, which drive the production of both goods and services.

Capital refers to the financial resources and physical assets used in the production process but does not specifically pertain to human involvement. Land denotes the natural resources and physical space utilized in the production process, while goods represent the final products offered to consumers and do not reflect the human effort employed to create those products. Understanding the role of labour is crucial in examining how organizations operate and compete in the marketplace, as skilled and effective workforce can significantly enhance productivity and innovation.

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