What is defined as intangible things performed for us, like banking or getting a haircut?

Prepare for the SQA Higher Business Management Exam. Enhance your skills with dynamic flashcards and practice questions. Explore hints and explanations to ace your exam!

The correct answer is services. Services are defined as intangible activities or benefits that are provided to consumers, rather than physical products. Unlike goods, which you can touch and own, services are experiences or actions performed for someone. Examples include banking, haircuts, medical care, and education. These services provide value through the expertise or effort of professionals, making them essential in various sectors of the economy.

The other choices refer to different concepts: goods represent tangible items that are manufactured and sold, needs are essential requirements for survival and well-being, and wants are desires for specific products or experiences beyond basic needs. Understanding these distinctions highlights why services stand out as the correct answer in this context.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy